IMPLEMENTATION OF NEW OR IMPROVED PRODUCT IN SERVICES INDUSTRY Essay

IMPLEMENTATION OF NEW OR IMPROVED PRODUCT IN SERVICES INDUSTRY - Essay Example The customers’ interests on the safety as well as the return on the investments in the case of investment products or the risk coverage in the case of insurance products have to be thoroughly analysed and the implementation plan drawn in such a way that there will be a smooth transition in the case of an improvement over the existing product. In the case of new products adequate review process about the suitability of the product to the customer should be undertaken to ensure that the new product is accepted well by the customers and the implementation process is carried out in efficient and effective ways beneficial to the organization and the customers alike. Implementation in the organization means how the new or improved product will be correlated to the existing operations of the organization in compliance with the policy and the procedures of the organization. This process is of paramount importance, as the success of the introduction of the new product or improvement ov er the existing product lies in the way how it is integrated in the organisational hierarchy. This paper attempts to discuss in detail the steps involved in the implementation of a new or improved product in the service industry and the associated issues and problems that need to be addressed to make the implementation effective. As stated earlier, implementation is the process by which the new or improved financial service product is brought in to the stream of the current operational systems and procedures of the organization. First of all the adaptability of the product to suit the customer needs should be explained and people at all levels of the organization should be made to understand the saleability of the product. This process should start from the time the very idea of the product is conceived. Just as a proper designing of an engineering product is important for

History Of The Revolt Of 1857 History Essay

History Of The Revolt Of 1857 History Essay Took place in Meerut, was one of the most important events that occurred in the historical background of South Asia. It was commonly known as the Sepoy Rebellion. It was mainly important due to the fact that it was a very first attempt to gaining independence of India by all means of going against the British rule directed by the British East India Company. There are several different factors that led to the convergence of this revolt which include: Dalhousies annexation of Awadh in 1856, role of the greased cartridges of rifles, the siege of Kanpur, the dissatisfaction of Indian civilians towards the British economic and social policies over many decades, and the aftermath of the revolutionary uprising. Before the revolt had even begun, there was a wide selection criteria of recruitment of sepoys based on caste and experience. In 1772, Warren Hastings was appointed the first Governor-General of the East India Companys Indian territories, with a task of setting up ordered system of government in British India. One of his first undertakings was expansion of companys army base. This move was taken to support establishment of strong and permanent civil administrative functioning throughout Indian subcontinent (Metcalf M, 56). The Company heavily recruited Indian soldiers in the army. The recruited Indian army man sepoy was a mix of men from Hindu and Muslim societies. Hastings insisted on recruiting soldiers from higher Hindu castes, like Rajputs and Brahmins, and rejected those who had served Nawab as unreliable. The Company also adopted military practices to accommodate cast and religious customs of Indian soldiers to avoid any social grievance amongst them. This high cast ritual sta tus left government vulnerable to protests, whenever sepoys detected the infringement of their rights and social and religious customs (Metcalf M, 61). The sepoys showed signs of dissatisfaction throughout the first half of nineteenth century over British Company carelessly adding new provocations, such as the passage of General Services Enlistment Act of 1856, which required soldiers to undertake to serve abroad after the refusal of units to fight Burma. The afghan debacle of 1842 had also led the company to widen the circle of caste and regional groups from which they recruited in to the Bengal army. This new recruitment policy was disliked by the Rajputs and Brahmans who were the only people initially recruited in Bengal army (Bose Jalal, 70-71) The next focus of the revolt was Dalhousies annexation of Awadh in 1856. This important event caused a political and economic conflicts and lead directly to the mutiny and rebellion the very next year in 1857. The reason for this is because no questions were asked about the lack of heirs since the nawab ruler was simply accused of misgovernment and the state was finally annexed against his will. The transfer of power over the nawabs protests offended the Muslim reputation. Tax collectors who were called taluqdars, peasants, and artisans also participated in the revolt in order to collapse the newly installed British administration in the residency of Lucknow which was the same place where the downfall of nawab was planned (BoseJalal, 72). The British camps panicked as they found out that there could be a possible end to their rule on the hundredth anniversary of Plassey (BoseJalal, 72). In addition, this event had an effect on the British armys role of religion because faith could no t divide the Indian army rebellions. Their common cause was the anti-colonial, patriotic, and Mughal ruler as proclaimed their true sovereign of the heterogeneously constituted group. Muslims and Hindus mutually participated in the revolt and both used religious rhetoric towards wider mobilization, yet religious identities were part of multiple identities which separated caste, jati, language, and tribal class. Awadhs annexation resulted in loss of honor and prestige for regional superior groups especially upper caste sepoys. On the 10 May 1857, sepoys of Meerut heavily protested British officers for introducing new Enfield rifles. These rifles were introduced because it was more accurate and effective then the old rifles being used. The rumor spread among the soldiers that cartridge made for this new rifles were packed in mixture of beef and pork fat, and cover of those cartridge had to be bitten off prior to loading (Schmidt, 72). Such mixture of fat was offensive to both Hindus and Muslims. Eighty-five of the Indian soldiers were brutally punished for refusing the use of these new cartridges. After this even Indian soldiers were getting confident with their belief that British company is trying to destroy their religion and society before forcing their conversion to Christianity. On a night after eighty-five of the sepoys sentenced to imprisonment, the sepoy cantonment based in Meerut massacred the English residents of town and marched towards Delhi to start war against British under the leadership of Mughal emperor, Bahadur Shah (Metcalf M, 101). The Seige of Kanpur is another key episode in the Indian rebellion of 1857. After the rebellious sepoys left Meerut, where they initially started the mutiny, they marched down to Delhi next in order to convince a weak Mughal emperor, Bahadur Shah II who was ineffective and had no power, in order to assist them against the British (Schmidt 72); However, news of the rebellion spread throughout the central gangetic plains, central and eastern India and similar rebellion outburst amongst the sepoys at Kanpur. Unfortunately, nothing seemed to work at the end since the group lacked unity and went to different leaders for help. The besieged British in Kanpur were not prepared for an extended siege and surrendered to rebel Indian forces under Nana Sahib in return for a safe passage to Allahabad. The evacuation from Kanpur was quite violent when it turned into a battle. Those captured were executed as an East India Company rescue force. British women and children were killed in Kanpur and bel ow 200 rebels were slaughtered in Lucknow. British forces made violent retaliatory attacks against the rebellions and civilians after the recapture of Kanpur and the sepoys in the Kanpur siege were taken to the Memorial and forced to lick blood stains off its floor and walls. Overall, the dissatisfaction of Indian civilians over British social and economic policies leads to the revolt due to a response to multiple grievances. One of the important grievances of all was the singling out of religious communities leading to breaks in unity between Hindus and Muslims. The revolt was taken as a holy war even by some sections of Muslims (Bose Jalal, 74). The revolt was also an infused sense of patrionism for the people of their country, if not nationalism (Bose Jalal, 73). However, the British were singling out the religious communities and attempting to break the unity. Hindus and Muslims felt the necessity to build and preserve Muslim and Hindu community. Even the Muslim leaders were aware of a possible separation between the Hindus and Muslims by the foreigners. Therefore, Muslim and Hindu leaders held meetings in order to bring back unity for the same goal of independence. Both communities had realized how colonial rule was identified as the common problem and how the independence was necessary so they had to fight for their rights in order to save their own nation. Other grievances included the severity of revenue assessments in which new revenue systems also lead to the sudden loss of their lands which was forced by landlords into poverty (Schmidt, 72) and the demeaning of princely and landed elites such as the nawab downfall of Awadh. The reason for this revenue issue was because the farmers were not able to meet their debt due to higher taxations imposed on them by the British resulting in the landlords loss. Lastly, the British social policies angered many Indians. This included the abolition of female infanticide, thuggee, and sati (Schmidt, 72). The aftermath of the 1857 revolt resulted in a reaction against British racial arrogance which was a key feature of the mid-Victorian era (Bose Jalal, 76). The British had won in 1858; however it was not without long-term effects because Company rule in India was replaced by Crown rule in which the parliament assumed full control over the British Indian Affairs (Schmidt, 72). The rebellion itself only served to harden the lines of racial hatred. There was brutality coming from both sides. However, the rebellion faced capital punishment for the killings of British women and children. Although most were hanged, thousands were strapped and blown up in front of cannons. Even after the war had ended, the mental and psychological wounds of it did not. The revolt impacted the governance infrastructures because the taxation system was remade in order to restore the finances of the Indian administration. For example, income tax was imposed on wealthier urban groups for the first time. Finally, the revolutionary uprising of 1857 was a movement which portrayed Indias patriotism and unity. The Sepoy Rebellion changed the shape of the British empire in ways which may have had helped their attitude through the actual Independence of India in 1947. The unique characteristics of this revolt involved resistance, intensity, and the development to a certain degree. The aftermath of the revolt brought beneficial reforms into the country of South Asia. Indias first determination in the Revolt of 1857 to fight for their freedom even after Indias loss against British rule remains the most memorable movement of South Asian history.

Gay, Lesbian and Bisexual Issues - Same-Sex Marriage and the Destructio

Same-Sex Marriage and the Destruction of American Culture      Ã‚  Ã‚   The late 20th century disintegration of marriage is epoch-defining and hazardous to moral health. The question of legally recognizing same-sex marriage - thrust upon us by recent court decisions - culminates this disintegration.    There are many reasons why the ills of marriage are so pivotal. Marriage is the principle of sexual morality. Immoral sexual acts are often wrong for other reasons, too, such as the injustice of imposing oneself sexually upon another without consent. But all immoral sexual activity is wrong because it is non-marital.    Our law until recently recognized this pivotal role of marriage. As United States Supreme Court Justice John Harlan wrote in 1961, "[T]he laws regarding marriage . . . provide both when the sexual powers may be used and the legal and societal context in which children are born and brought up . . . laws forbidding adultery, fornication and homosexual practice . . . express the negative of that proposition." (Exploring)    Besides the centrality of marriage to sexual ethics, our law always knew that a social commitment to marriage entailed a wide pattern of restraint upon all, married and unmarried alike. Marriage is not only a lot of work for married couples; it is a high maintenance deal for any society that recognizes it as the unique opportunity for human flourishing that it is.    But what if a great many people come to believe that one is entitled to regular sexual satisfaction regardless of the willingness of one's spouse, if indeed there is a spouse at all? It is not necessary to imagine what this asserted right to sexual satisfaction would do to a society. We mer... ...that your new next door neighbors are an Episcopal priest and an Air Force pilot - and that both are women! Where such couples set up shop, they will become part of the neighborhood's furniture. You will be lucky to find a haven from them, and luckier still if you can somehow nevertheless convince your children of the truth about marriage.    The cultural effects of legalizing same-sex marriage will be devastating. What of that civil law debate? It seems that the vast majority of the American people oppose same sex marriage. And surely our legal tradition, including constitutional law, does not support extension of marriage to same-sex couples. But, then, there is the filtering device of liberal neutrality.    WORKS CITED: Exploring Constitutional Conflicts. http://www.law.umkc.edu/faculty/projects/ftrials/conlaw/homeiscastle.htm   

Cry, the Beloved Country

Literary Elements by Paton In the last chapter of the novel Cry, The Beloved Country the author Alan Paton uses symbols, repetition, and tone shows disparity and hope in the main character, Kumalo in order to describe how the black men of south Africa must be able to adapt to their situations, or they may not make it out with their sanity. Throughout the passage in chapter 36, Paton often used tone to depict the stages of emotions Kumalo experienced while thinking about his son’s fate. Kumalo questions himself â€Å" Would [Absolam] be awake, would he be able to sleep, this night before the morning?He cried out, My son† (310). In this sentence, Kumalo wonders how his son will face his death the next morning and feels the same pain Absolam does. The anguish and concern Kumalo felt shows his way of coping with the terrible fate to meet his son the following morning. Kumalo not only worries about how his son is coping with his inevitable death, but cries out in desperation as if Absolam will be able to hear him and be comforted. In addition, in the final moments of the book, Kumalo looks â€Å"at the faint steady lightening in the east† (312). Kumalo is no longer afraid of his son’s future, embraces it and is at peace.His son’s execution placed Kumalo in a dark place where he was not familiar with, but at when dawn came and the sun rose the thing he feared was finally here and he accepted it so he could move on and his son could rest in peace. The tone in this sentence had a tone of hopefulness, as opposed to the tone of the rest of the passage that had a tone of despair and grief because the referral to the sun displayed optimism and feelings of not wanting to dwell in the past. However, Paton uses the tone shift in this passage to show Kumalo’s acceptance and adaption to reality and the things he could not change.Paton often used repetitive words relating to the darkness, light, and about the sun rising and setting. Thes e words all described how each village had to accept their situation before they could truly be at peace with themselves and the lives they live. For example, â€Å"The great valley of Umzimkulu is still in darkness, but the light will come there. â€Å" (312). In a literal interpretation, this simply describes how the sun slowly rises and shines on all the villages, but in the context of this passage, Paton depicts the darkness and the negativity some people of South Africa are stuck in.And as the sunlight shines over them, they will become rejuvenated and realize the beauty in living one more day despite the conditions they live in. In addition, Kumalo thought to himself that â€Å"The sun would rise soon after five, and it was then it was done† (310). The indication of the sun rising represents the end of the darkness of the night and then end of Kumalo’s dark thoughts throughout the night. Not only does it mean the end of Kumalo’s suffering, it means that the sun rise will end his son’s life by execution.It is also a metaphor for renewal throughout, the moment he feared most is over and done with and he can now rest easy. Furthermore, Paton’s use of tone in this passage also illustrates how Kumalo persisted through his darkest times and he eventually was able to pull through and hope his son the best, or the capability to acclimate to any situation. Paton illustrates ultimate hope and renewal at the end of the passage with the usage of symbols of the sun and the titihoya bird. For example, Kumalo professes that â€Å" when that dawn will come, of our emancipation, from the fear of bondage and the bondage of fear, why, that is a secret. (312). The dawn for Kumalo shows his son is freed from his life of sin and can now peacefully travel to the next world without worry. Not only is Absolam freed, Kumalo is free himself from the fear of his son further sinning and for his well being, as he is in God’s hands now. In addition, Kumalo says â€Å" Yes, it is the dawn that has come. The titihoya wakes from sleep, and goes about his work of forlorn crying. † (311). The bird the sun are intertwined, as the bird only wakes with the sun, and Kumalo and Absolam’s fate are forever connected no matter how far away they are from each other.Despite the grief Kumalo experiences, his usage of light and birds displays his acceptance of the future for himself and the end of his son’s. Kumalo’s adaptation to a terrible event in his life displays his ability to be optimistic and not live in the past. Overall, Kumalo went through a series of emotions and feelings that at the time seemed impossible to cope with. And with Paton’s usage of tone, symbols, and repetition, he showed Kumalo was greatly in tune with nature and his spiritual self. His adaption to reality geared himself to serenity when he let destiny lead the way.

Hamlet †Shakespeare Essay

Hamlet is a moral avenger in a corrupt and unjust world. He is the only person who questions the moral atmosphere of Denmark but is driven to act irritationally because of the distress placed on him by the world. Hamlet struggles with his duty to his father, his disillusionment with himself, his revenge on Claudius, his mother’s sudden remarriage, the purpose of the ghost and the corrupt nature of Denmark. By not informing the audience of the intentions of the ghost, Shakespeare keeps them engaged by creating disillusionment through Hamlet’s struggle for the truth. Furthermore, Shakespeare continues to engage audiences by presenting ideas of duty and corruption which are shown largely through the characterization of Hamlet. Hamlet struggles with his thoughts and feelings. The degree to which his alienation and melancholy signalled in his behaviour varies from production to production due to his father’s death. ‘O that this too too solid flesh would melt, thaw and resolve itself into a dew, or that the everlasting had not fixed his canon ’gainst self-slaughter. O God, God, how weary, stale, flat and unprofitable seem to me all the uses of this world! (Act 1 Scene 2). This quotation is Hamlet’s first soliloquy which signifies his first thoughts about suicide and how the world seems â€Å"weary, stale, flat, and unprofitable†. It conveys that he sees the world as a neglected garden grown foul. It also uses extended metaphor to articulate his strong desire to rest in peace. In other words, Hamlet finds suicide a desirable alternative to life in a painful world but this option is closed to him because it is forbidden by religion. Hamlet exposes the range of his depression: weariness, despair, grief, anger, nausea, loathing and disgust, resignation. The importance of this soliloquy lies in its establishing of Hamlet’s personality and revealing his mental condition. It presents Hamlet’s struggle for life and the disillusionment he feels towards the world. Through this, the audience therefore gain a closer relationship with Hamlet, and are absorbed by him because they are able to resonate with his circumstances, as he is faced with enduring truths of the human condition. Hamlet’s disillusionment with himself is largely driven by the disgust towards his mother’s sudden remarriage. In Act 1 Scene 2, Hamlet is dressed in black, signifying grief for his dead father. His appearance contrasts strikingly with the costumes and attitudes of the courtiers celebrating the wedding of Claudius and Gertrude. In this soliloquy, Hamlet describes his intense disgust at his mother’s second marriage to his despised uncle so soon after his father’s death. ‘Hyperion to a Satyr†¦those shoes were old with which she following my poor father’s body’ (Act 1 Scene 2). He describes the haste of their marriage through irony, noting that the shoes his mother wore to his father’s funeral were not worn out before her marriage to Claudius. The technique metaphor and juxtaposition are used to recall his dead father as infinitely superior to Claudius (his father was â€Å"so excellent a king†, a â€Å"Hyperion† which is the sun god; while Claudius is a bestial â€Å"satyr†, a lecherous creature, half-man, half-goat). He recalls how tenderly and protectively his father loved his mother, and how passionately she loved him. Hamlet condemns the marriage and struggle to accept that his mother betrayed his father but sorrowfully vows silence. Here, the audience is engaged through a deep understanding of Hamlet’s emotional feelings and the circumstances of betrayal in a relationship. Hamlet’s struggle for the truth of the Ghost’s intentions engages audiences with many possible interpretations that follow. In Act 1 Scene 4, Hamlet’s meditation on human nature is interrupted by the appearance of the Ghost. He sees it as ‘a questionable shape’, and the question it poses for him will haunt him for much of the play: is it good or evil? Hamlet’s uncertainty whether the Ghost is an agent of God or the Devil is expressed in three vivid antitheses and three rhetorical questions: â€Å"Be thou a spirit of health, or goblin damned, bring with thee airs from heaven or blasts from hell, by thy intents wicked or charitable†¦say, why is this? Wherefore? What should we do? † (Act 1 Scene 4). The Ghost claims he is the spirit of Hamlet’s father and orders him to revenge his murder. In Shakespeare’s time, revenge was forbidden by state and Church alike. The Church considered revenge as a sin for which the revenger’s soul was damned, condemning him to suffer everlasting torments after death. Therefore, the Ghost is seen by audiences as a devilish spirit sent to tempt Hamlet into an action that will result in his suffering for eternity. Here, audiences are engaged through Shakespeare’s dramatic treatment of Hamlet’s struggle for the truth and his disillusionment with the Ghost. Hamlet is hungry for revenge, but unsure if he knows the truth. His thoughts, emotions, and desire for action struggle with each other. In the soliloquy of Act 4 Scene 4, triggered by Fortinbra’s ruthlessness, Hamlet begins to realise his excessive over-thinking. It dawns upon him that he had been thinking too much and acting too little. ‘Now, whether it be bestial oblivion, or some craven scruple of thinking too precisely on th’event†¦I do not know why yet I live to say this thing’s to do, sith I have cause, and will, and strength, and means to do’t’. Due to his delays in action, Hamlet criticizes himself as a coward, with insults in the soliloquy ‘O what rogue and peasant slave am I!†¦ why, what am I! ’ (Act 2 Scene 2). Hamlet is self-abusive in his expressions and shows deep depression through the comparison of himself to the lowest and most worthless thing he can think of. Hamlet himself is more prone to â€Å"apprehension† than to â€Å"action†, which is why he delays so long before seeking his revenge on Claudius. Hamlet’s struggle to take action builds the climax throughout the play and keeps audiences engaged with the many questions and interpretations that follow from his indecisive and uncertainties to bring action upon his duty to his father. Hamlet is polarised due to his disillusionment with the corrupt state of Denmark. Denmark is frequently described as a physical body made ill by the moral corruption of Claudius and Gertrude, and many observers interpret the presence of the ghost as a supernatural omen indicating that ‘something is rotten in the state of Denmark’ (Act 1 Scene 4). This personification indicates that King Claudius is what is â€Å"rotten† in Denmark. The line spoken by Marcellus help create the sense of corruption that will grow increasingly throughout the play. He expresses disgust at the physical corruption that follows death in the metaphor ‘Imperious Caesar, dead and turned to clay,/ might stop a hole, to keep the wind away’ (Act 4 Scene 1). As Hamlet surveys the rather pathetic remains of Yorik, he realizes that even a praised man like Caesar has by now become a bit of clay that may be used to patch a lowly farmhouse wall. Like the body of a king going through the guts of a beggar, as part of the naturalness of the cycle of death, he presents the idea that the body of man is part of the earth and goes back to earth. Hamlet becomes especially concerned with the meaning of existence in addition to that of those around him, and he finds it difficult to reason what may become of him after his worldly life. He questions whether man’s spirit is important and after all, does the legacy people leave behind really matter when they’re dead? Consequently, Hamlet hesitates to take action upon his revenge on Claudius and struggles to find an answer to the questions he consistently asks himself. Here, audiences are presented a rather detached view of events that continues to engage them through the dramatic treatment of struggle and disillusionment of Hamlet. In conclusion, it is clear that Hamlet’s life contains many minor problems that make up the big problem. The Ghost of his father appearing to him is what began Hamlet’s morality and excessive thought. Thus, melancholia causes Hamlet a lot of grief and struggle to remain alive in this ambiguous world. Hamlet questions his own nobility, and deciding that he must die to be noble is a contributing factor in Hamlet’s lack of haste in murdering Claudius. Further, the internal struggle between contemplation and action, as well as the struggle to accept human mortality itself represents the audiences’ own struggle to comprehend the nature of tragedy. His struggle with uncertainty and the conflict that emerges between fate and freewill have a universal relevance as they continue to be key existential concerns, which strike a chord with contemporary audiences.